Delete Your IFTA Logger Account

IFTA Logger, by BEEPBOOP TECH LLC

This page explains how to delete your account in IFTA Logger, the mileage and fuel tax app made by BEEPBOOP TECH LLC. You do not need the app to do it.

Request deletion by email

Send an email to support@beepbooptech.dev.
Send it from the email address on your IFTA Logger account, so we can confirm the account is yours.
Use the subject "Delete my account".

Email a deletion request

We respond to deletion requests within 30 days, and we will reply to tell you when your account has been deleted.

Or delete it in the app

Open IFTA Logger, go to Settings, then Danger Zone, and delete your account there.

Before you delete

Export your records. IFTA requires you to keep your records for 4 years. Export your trip reports (PDF or CSV) first.
Cancel your subscription. Deleting your account does not cancel a subscription. To stop being charged, cancel it in your App Store or Google Play account settings.
Company owners: if you own a company that still has other members, you must transfer ownership to another member before your account can be deleted.

What is deleted

Your account and profile.
Your company memberships, and any company invites sent to your email address.
The data of your own company, including its trips, vehicles, loads and fuel logs.
Our record of your subscription plan.

What is kept, and why

Trips you drove for another company, along with their loads and fuel logs, stay with that company. Your name and the vehicle unit number and VIN stay recorded on those trips. The company needs them for its IFTA records.
Receipt scan records (your account ID and the time of each scan, used to prevent abuse) are deleted automatically within 2 days.
Server and website logs that contain IP addresses are kept by our hosting providers under each provider's own retention policy.
Email delivery records, including your email address, are kept by Resend, our email provider, under its own retention policy.
Purchase records held by Apple, Google and RevenueCat (the service we use to manage subscriptions) are kept by them under their own policies, for example for billing and tax. We do not delete them.
Copies outside our systems, such as receipt photos you saved to your photo library and reports you exported or shared, are not affected.
Data on your phone: uninstalling the app removes its data from your phone. On iPhone, a device or iCloud backup you made may still contain a copy. Uninstalling does not delete your account or the data on our servers.

We do not keep backups of our database, so once your account is deleted, its data is not kept in any backup. Receipt photos are never stored, so there are none to delete. Full details are in our Privacy Policy.

Guest (trial) accounts

A guest account has no email address, so it cannot be deleted by email request, and Danger Zone is not available to guest accounts. To delete a guest account and its data, you can:

create an account in the app (your trial data carries over), then delete it in Settings, then Danger Zone; or
do nothing: a guest account and its data are deleted automatically after 12 months with no activity.

Questions

Email support@beepbooptech.dev, or write to BEEPBOOP TECH LLC, 100 N Howard St, Ste R, Spokane, WA 99201, United States.